Fancy Wing's Privacy Policy — Your Data, Our Responsibility

How your personal data is collected, used, and kept secure — all clearly explained here. Read it, understand it, and feel at ease.

Last Updated: January 2026 Version 2.4 SSL encrypted GDPR-compliant

Your Protecting Your Privacy Our 6 core principles

All your information on Fancy Wing is kept with the highest level of security. See exactly how we protect your privacy.

SSL encryption protection

Every transaction and piece of personal data on the Fancy Wing platform is secured with 256-bit SSL encryption, making it virtually impossible for hackers to access.

Your Data Is Never Sold

Your name, mobile number, and personal details are never sold or rented to any third party. This is our core commitment and the foundation of your trust in Fancy Wing.

GDPR-compliant policy

Our Privacy Policy is built to international data protection standards. You retain full control over your own data.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. Collecting excessive or unnecessary data is against Fancy Wing's policy.

Right to Erasure

You may request deletion of your account and associated data at any time. We are required to complete this process within the designated timeframe.

Opt-out option

You can unsubscribe from marketing emails or notifications at any time. Your preferences will be fully respected.

Fancy Wing Privacy Policy — Details

Important: By using the Fancy Wing platform, you are agreeing to this Privacy Policy. This is part of our Terms & Conditions' Read together with.
1

What types of information we collect

Fancy Wing collects certain information to deliver the best possible gaming experience. This data generally falls into two categories — what you provide directly, and what our system collects automatically.

Information you provide directly:

  • Full name and username
  • Mobile number and email address (if provided)
  • Date of Birth (for age verification)
  • National ID number or passport number (during KYC verification)
  • Mobile Banking Number (bKash, Nagad, Rocket)
  • Address Details (where required)

Automatically Collected Information:

  • Device type, operating system, and browser information
  • IP address and approximate location
  • Platform Activity & Gaming History
  • Login Time & Session Information
  • Cookies & Web Beacon Data
2

Data Collection Methods & Sources

Fancy Wing collects your information through several methods. Every method is fully transparent and legally compliant.

Source of Collection Type of Information Purpose
Registration Form Name, mobile number, date of birth Account creation and verification
KYC process ID document, selfie Identity Verification
Payment Transactions Mobile Banking Number Deposit & Withdraw
App/website usage IP, device, session Security & Experience Improvements
Cookies Preferences, login status Personalized Experience
Support Contact Conversation Records Troubleshooting & Quality Improvement
3

How your information is used

Fancy Wing uses your information only for specific, legitimate purposes. Full details are outlined below.

  • Account management: Creating, verifying, and securing your account, and sending you necessary updates.
  • Payment Processing: Processing deposits, withdrawals, and all other financial transactions securely.
  • Fraud Prevention: Detecting suspicious activity and protecting your account from unauthorized access.
  • Service Quality Improvement: Analysing your usage patterns to improve your platform experience.
  • Personalized Offers: Sending you relevant bonus and promotion offers based on your preferences (you can opt out at any time).
  • Legal compliance: Meeting regulatory obligations and supporting legal processes.
  • Customer Support: Providing fast, effective responses to your questions and issues.
Commitment to Transparency: Fancy Wing will never use your data for any purpose not stated here. Should a new purpose arise, we will notify you in advance and obtain your consent.
4

Data Sharing & Third Parties

Fancy Wing does not sell or transfer your personal information to third parties for commercial purposes. Data may be shared only in a limited set of circumstances.

  • Payment Provider: Payment gateways such as bKash, Nagad, and Rocket — solely for processing transactions.
  • Technology Partner: Hosting, cloud service, and security providers — operating under strict confidentiality agreements.
  • Regulatory Authority: Information may be disclosed to authorities under legal obligations or by court order.
  • Fraud Prevention Agencies: Limited data sharing with international security agencies to prevent online fraud and money laundering.

No information beyond these fields leaves our control. Every third party we work with is required to comply with our privacy standards.

5

Cookies & Tracking Technologies

Fancy Wing's website and app use cookies. Cookies are small text files stored in your browser that help make your browsing experience smoother.

  • Essential cookies: To maintain login sessions and ensure security — these cannot be disabled.
  • Functional Cookies: Remembering your language preference and other settings.
  • Analytics Cookies: To understand and improve how the platform is used — you can turn these off.
  • Marketing Cookies: To show relevant ads — controllable from your browser settings.
Cookie Controls: You can disable non-essential cookies at any time through your browser settings. Note that some features may become limited as a result.
6

Data Retention Period

Fancy Wing does not retain your data beyond what is necessary. However, certain information must be kept for a defined period due to legal obligations.

Type of Information Retention Period Reason
Account information Duration of active account + 5 years Legal compliance
Transaction History 7 Years Financial regulatory obligations
KYC documents 5 years after the end of the relationship Anti-Money Laundering Laws
Support Conversations 2 Years Service Quality Verification
Session Logs 90 Days Security Monitoring
Marketing Data Until opt-out Relevant Communications
7

Your rights

As a Fancy Wing member, you hold several important rights over your own data. We fully uphold each of these rights.

Your data rights
Right to Know

Contact our support team at any time to find out what data we hold about you and how it is being used.

Right to Rectification

If any of your information is incorrect, you may request a correction. We will act within 7 business days.

Right to Data Portability

You may request a copy of your data in a machine-readable format (CSV/JSON).

Right to Erasure

After account closure, you may request deletion of all data beyond what is required by legal obligations.

Right to Object to Processing

You can object to your data being used for marketing or profiling purposes — we will comply immediately.

Right to Restrict Processing

You may request that the processing of your data be temporarily suspended under certain circumstances.

8

Security Measures & Protective Technologies

Fancy Wing protects your data using industry-leading security technology. Our security framework is multi-layered and continuously updated.

  • TLS 1.3 / SSL 256-bit encryption: All data transmissions are carried out over encrypted channels.
  • Two-Factor Authentication (2FA): An extra layer of security when accessing your account.
  • Firewall & DDoS Protection: Robust server-level security measures.
  • Regular Security Audits: Regular penetration testing conducted by third-party security experts.
  • Encrypted Database: All stored data is kept in an encrypted state.
  • Access control: Only authorized personnel can access specific data, and every access is logged.
In the Event of a Security Breach: In the event of a data security breach, Fancy Wing will notify affected members within 72 hours and take prompt steps to resolve the issue.
9

Children's Privacy & 18+ Policy

Fancy Wing is an adult gaming platform. We do not knowingly collect information from anyone under the age of 18.

  • Age is verified at the point of registration, and users under 18 are not permitted to create an account.
  • Age is verified through identity document checks as part of the KYC process.
  • Any account found to belong to a minor is immediately closed and all associated data is deleted.
  • If you believe your child has registered on this platform, please contact our support team immediately.

To learn more about Responsible Gaming, visit our Responsible Play Read the page.

10

Privacy Policy Updates

Fancy Wing reserves the right to update this Privacy Policy as needed. Continued use of the platform after any changes constitutes acceptance of the revised policy.

  • You will be notified at least 14 days before any significant changes take effect.
  • The date and version number of any update will always be displayed at the top of this page.
  • Previous versions are available upon request.
  • If you object to any changes, you will have the opportunity to withdraw your balance before closing your account.
11

Contact & Complaints

If you have any questions, concerns, or complaints regarding our Privacy Policy, please contact our Data Protection Team.

  • Email: [email protected]
  • Live Chat: 24/7 support chat — available at the bottom-right corner of any page on the platform.
  • Response Time: Email complaints receive a response within 48 hours.
  • Privacy Requests: Requests to access, correct, or delete your data are typically fulfilled within 30 days.
We are always ready to help. Your privacy is our top priority. Feel free to reach out with any concerns — we will respond promptly and effectively.

On a Safe & Trusted Platform Join Fancy Wing

Enjoy the best gaming experience with your privacy fully protected. Open a free account in just 2 minutes and claim your welcome bonus.

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